Legal

Please read these Terms of Service carefully before accessing or using our services.

Any new features or tools which are added to the current service shall also be subject to the Terms of Service.  You can review the most current version of the Terms of Service at any time on this page.  We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website.  It is your responsibility to check this page periodically for changes. Your continued use of or access to our services following the posting of any changes constitutes acceptance of those changes.

Packages of Services

Summit Marketing, and Quest 180 Group, LLC offer packages that cover our services.  Packaged services have a set cost that covers the services detailed over the time specified.  The total cost of the packaged services can either be paid in full or through monthly installments.  Due to the nature of the digital work and services Summit Marketing, and Quest 180 Group, LLC provide the purchased package must be paid in full no matter which payment option is chosen.  As well, sometimes the services include the use third party plugins, components, services, etc. that are licensed to Summit Marketing, and Quest 180 Group, LLC for our clients use and those licenses remain with Summit Marketing, and Quest 180 Group, LLC should the client discontinue our packaged services.  It will be the clients responsibility to purchase, install and maintain their own licenses that may or may not be needed in order to continue forward without Summit Marketing, and Quest 180 Group, LLC.

Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

Privacy Policy

This Privacy Policy governs the manner in which the website collects, uses, maintains and discloses information collected from users (each, a ‘User’) of the website (‘Site’).  This privacy policy applies to the Site and all products and services offered by Summit Marketing, and Quest 180 Group, LLC.

Personal identification information:

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site.  Users may be asked for, as appropriate, email address.  Users may, however, visit our Site anonymously.  We will collect personal identification information from Users only if they voluntarily submit such information to us.  Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information:

We may collect non-personal identification information about Users whenever they interact with our Site.  Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies:

Our Site may use ‘cookies’ to enhance User experience.  User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.  User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent.  If they do so, note that some parts of the Site may not function properly.

How we use collected information:

Summit Marketing, and Quest 180 Group, LLC may collect and use Users personal information for the following purposes:

– To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently.

– To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. – To send periodic emails We may use the email address to send User information and updates pertaining to their order.  It may also be used to respond to their inquiries, questions, and/or other requests.  If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.  If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information:

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information:

We do not sell, trade, or rent Users personal identification information to others.  We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites:

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties.  We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site.  In addition, these sites or services, including their content and links, may be constantly changing.  These sites and services may have their own privacy policies and customer service policies.  Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy:

Summit Marketing, and Quest 180 Group, LLC has the discretion to update this privacy policy at any time.  When we do, we will revise the updated date at the bottom of this page.  We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.  You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms:

By using this Site, you signify your acceptance of this policy.  If you do not agree to this policy, please do not use our Site.  Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Non-Disclosure

Both parties mutually agree that certain confidential information may be exchanged during the course of this engagement.  To ensure the protection of such information and in consideration of the agreement to exchange said information, the parties agree not to disclose the following:

a. Technical materials, models and relevant technical articles, technical reports owned by either party; b. Sales materials, including but not limited to all quality management methods, pricing methods, sales methods and customers’ materials;

c. All the intellectual property rights (including those exclusively owned by either party, whether owned now or developed in the future); and,

d. Any other information that either party claims as confidential.

The Client agrees that Summit Marketing may, from time to time, share testimonials and results achieved as a result of service provided for marketing purposes.  The Client can request that personal and brand information be omitted from case studies and testimonials but it is at the sole discretion of Summit Marketing, and Quest 180 Group, LLC as to whether or not they will be used.

Delivery

After we’ve successfully created an automatic billing profile, you will receive an email with a welcome packet and key information on the entire process and what to expect next.  This may take up to 24 hours to arrive, but usually happens within minutes of placing the order.  If you do not receive an email after this time period, please contact us.  You may then login to Summit University to receive support.

After the automatic billing profile is created, our credit card gateway (Stripe) will charge you within 24 hours (although typically it happens almost immediately).  If your initial payment is successful, you will receive an email receipt for the transaction.

Disclaimer

Summit Marketing, Quest 180 Group, LLC nor any of its divisions, employees or contractors have any affiliation with any company mentioned on any page produced or promoted unless specifically cited. All other company names, brand names, trademarks and logos mentioned on any page are the property of their respective owners and do not constitute or imply endorsement, sponsorship or recommendation thereof by Summit Marketing, Quest 180 Group, LLC nor any of its divisions, employees or contractors of the respective trademark owners.

Ownership

You may not claim intellectual or exclusive ownership rights to any of our products or services without written permission.  All products and services are property of Summit Marketing, and Quest 180 Group, LLC.  They are provided “as is” without warranty of any kind, expressed or implied.  We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products or services.

Site Content

All site content, including imagery and documentation that is published is the property of Summit Marketing, and Quest 180 Group, LLC.  Any replicated site content must be authorized in advanced.  Content from this site shall not be used or exploited for commercial or non-commercial purposes without the prior written consent of Summit Marketing, and Quest 180 Group, LLC.

Refund Policy

We offer packaged products that include digital services that we ourselves use so there are no refunds granted.  Please note that by purchasing any product or service on our website, in person or through a third party you agree to the terms of the Refund Policy.

Chargebacks

Clients should contact us first regarding requests for refunds or to inquire about unrecognized charges before issuing a chargeback request with their bank.  We reserve our right to dispute chargebacks if the charge is not fraudulent.

Support

Summit Marketing, and Quest 180 Group, LLC offers products and services “as is” and with no implied meaning that they will function exactly as you would like or will be compatible with all 3rd party services or products.  We do not offer support via email or otherwise support products or services other than the ones we have developed.

Clients are not permitted to re-post support content (including emails, support tickets, recordings of phone calls or recordings of screen-shares) or documentation on any external websites, social media outlets, etc.  Posting screen captures of this content is also prohibited.  Violation will be grounds for immediate termination of the product(s) or service(s), all access to support content, product updates will be discontinued.  Likewise none of this support content can be used as the basis for or part of any disputes arising from support or use of our products or services.

We do not guarantee that our support will be able to resolve every issue and in every situation.  We also take no liability for actions taken by Clients or our support team that result in website downtime, data loss or any other problems while in the process of troubleshooting, bug fixing, testing or otherwise.

We also reserve the right to not provide support to angry or unprofessional Clients and customers as we see fit.  We also don’t guarantee any response from support requests that we receive via email (outside of our support ticket system), phone or our public contact form.

Transactional Emails

Summit Marketing, and Quest 180 Group, LLC may on occasion send you email notifications related to your products or service.  These transactional emails may include notification of licensing changes, changes to our terms and conditions, license expiration notices and other transactional emails related to your products or services.

Price Changes

Summit Marketing, and Quest 180 Group, LLC reserves the right, at any time, to modify or discontinue, temporarily or permanently, a product or service with or without notice.  Prices of all products and services are subject to change.  Notice of price changes will be made on the site and via email to our Clients.

Warranty

All of our products and services are provided “as is.”  We do not guarantee they will function with all 3rd party products and services, with all web browsers or with all web hosts.  We are not responsible for any compatibility conflicts that may occur.  It is our policy to support our products and services as best we can and we will provide support for 3rd party conflicts at our discretion or as time allows. We are not responsible for any data loss, website downtime or any other problems that may occur as a result of our products and services.

Scope of Work

The services provided by Summit Marketing, and Quest 180 Group, LLC are retainer or performance-based and the Client may avail from the Agency for consultation on the nature, timing and extent of these services either via email, over the telephone, or in person.

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of North Carolina, in the United States of America.

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.  It is your responsibility to check our website periodically for changes.  Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

  • Call today for a FREE Estimate (336) 701-5591

Location

200 N Main Street
Graham, NC 27253

Hours

8:00 AM - 5:00 PM
Monday - Saturday

Phone

(336) 701-5591